Shipping policy

At GB Wear Middle East, we aim to process and deliver your orders as quickly and efficiently as possible.

This Shipping Policy explains our order processing times, delivery services, international shipping procedures, and customer responsibilities.

 

 

1. Order Processing Time

All orders placed through the GB Wear Middle East online store are processed, packed, and prepared for shipment before being dispatched.

UAE Orders

Orders within the United Arab Emirates are generally processed and prepared for dispatch within:

1–2 working days

International Orders

International orders are generally processed, packed, and prepared for dispatch within:

2–5 working days

Processing time does not include the actual transit time required for delivery.

 

 

2. Large Orders and Peak Periods

Large orders, school orders, wholesale orders, or orders containing multiple products may require additional processing time.

During promotional periods, product launches, holidays, and peak seasons, processing times may be extended due to increased order volumes.

GB Wear Middle East will make reasonable efforts to inform customers of any significant delays affecting their orders.

 

 

3. Order Verification and Stock Availability

For security and fraud prevention purposes, GB Wear Middle East may verify billing and shipping information before dispatching orders.

Orders may experience delays if:

  • Billing information cannot be verified;

  • Shipping information is incomplete or incorrect;

  • Billing and shipping addresses require additional verification;

  • Additional payment verification is required;

  • An item becomes temporarily unavailable.

If an item becomes unavailable after an order has been placed, GB Wear Middle East will contact the customer and provide an appropriate solution.

 

 

4. UAE Shipping

GB Wear Middle East delivers throughout the United Arab Emirates.

Estimated delivery time:

1–3 working days after dispatch

Delivery times may vary depending on:

  • Delivery location;

  • Courier availability;

  • Public holidays;

  • Weather conditions;

  • Circumstances outside our control.

 

 

5. International Shipping

GB Wear Middle East ships internationally to selected countries.

Estimated delivery times:

Middle East destinations:
3–10 working days after dispatch

Other international destinations:
Delivery times vary depending on the destination country, courier service, and customs procedures.

Delivery estimates do not include customs clearance time.

 

 

6. Customs Duties, Taxes and Import Fees

For all international orders, customers are responsible for any customs duties, import taxes, government fees, or other charges applied by the destination country.

Before placing an order, customers should check with their local customs authorities regarding:

  • Import requirements;

  • Taxes and duties;

  • Restricted products;

  • Additional fees.

GB Wear Middle East is not responsible for:

  • Customs charges;

  • Customs clearance delays;

  • Products held by customs authorities;

  • Additional fees imposed by the destination country.

Customers are responsible for ensuring that products ordered can legally enter their country.

 

 

7. International Customs Delays

International deliveries may experience delays due to:

  • Customs inspections;

  • Documentation requirements;

  • Government procedures;

  • Local regulations;

  • International carrier delays.

GB Wear Middle East has no control over customs procedures and cannot be held responsible for delays caused by customs authorities, government agencies, or international carriers.

 

 

8. Delivery Information

Customers are responsible for providing complete and accurate delivery information at checkout.

GB Wear Middle East is not responsible for delays, failed deliveries, or additional delivery charges caused by:

  • Incorrect addresses;

  • Missing delivery information;

  • Incorrect contact details;

  • Failure to accept delivery.

If a shipment is returned to GB Wear Middle East due to customer-provided incorrect information or failure to receive the order, additional shipping charges may apply for resending the order.

 

 

9. Store Pickup

Customers may choose to collect their orders from the GB Wear Middle East warehouse.

Pickup Location:

K10, Shop 13, Greece Cluster
International City, Dubai
United Arab Emirates

Pickup Hours:

Monday – Thursday
10:00 AM – 2:00 PM

Friday
10:00 AM – 12:00 PM

Customers must wait until they receive confirmation that their order is ready before arriving for collection.

 

 

10. Contact Us

If you have any questions regarding your order or shipping, please contact:

GB Wear ME L.L.C-FZ - Dubai, United Arab Emirates

Email: info@gbwearme.com

 

 

GB Wear Middle East reserves the right to update this Shipping Policy at any time to reflect changes in our shipping services, carriers, or business operations.